| * Treatments are by appointment only. |
| * Please check in at least 15 minutes before your appointment to complete any necessary confidential health forms and allow time to change. In cases of late arrival, client's appointment time may be shortened to maintain staff scheduling. |
* As a courtesy to other clients and staff, we require that you give us 24 hrs notice to cancel or reschedule your appointments to avoid a 50% charge and 4 hrs notice to avoid a FULL 100% charge.
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| * The spa is an adult environment of relaxation and tranquility. Please respect all of our guests' rights to privacy and quiet by understanding guests must be 12 years of age or older to receive treatments (except with prior arrangement of the management). Unfortunately athe this time, V Spa does not have the appropriate facilities to accommodate children or babies accompanying any guests. |
| * Please turn off pagers and cell phones when entering the spa. |
| * Upon arrival you will be given slippers, also a sarong and robe if appropriate. A locker with key will be provided. We recommend that you leave your valuables and jewellry at home. V Spa is not liable for any lost or stolen articles. |
| * In appreciation to the staff for an outstanding service, gratuities may be given at your discretion. Gift certificates do not include gratuities and may not be used for this purpose. Envelopes are provided at reception. |
| * To maximize your spa experience please communicate with your therapist any of your needs or concerns. Therapists drape towels or sheets to protect your privacy at all times during treatments. Only areas that are being worked on are undraped. Undress to your own level of comfort. |
| * Spa lunches are available. Please call to make your choice at least 24 hours in advance of your treatment. Payable on the day of appointment. Appropriate packages include a Spa lunch or light refreshment. |
| * Insurance receipts are only available for massage performed by Registered Massage Therapists. Please ask for a receipt at the time of the massage. |
| * Please book group appointments 4 to 6 weeks in advance to ensure your full choice of treatments. A 40% deposit is required by credit card at the time of the reservation. One week before the group booking, the appointments will be confirmed. From this time any cancellations or changes will be subject to charges. |
| * Our V Spa boutique offers luxurious spa accessories and healing products. |
| * V Spa offers Gift Certificates for all our spa packages, spa treatments or for a dollar value of your choice. You can also design your own spa packages. Certificates can be ordered by phone, email or in person. |
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